Order Tracking

Track Your Order

Thank you for shopping with Megoha Army! We know the excitement of waiting for a new piece to arrive — and we want to make sure you always know exactly where your order is.

How to Track Your Order

  1. Check your confirmation email — Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your parcel in real time.
  2. Click the tracking link — Follow the link in your email to the carrier's tracking page to see the latest status and estimated delivery date of your order.
  3. Still waiting? — If you have not received a shipping confirmation within 3 business days of placing your order, please check your spam/junk folder first, then reach out to us.

Delivery Timeframes

We currently ship within Germany. Estimated delivery times are as follows:

  • 📦 Standard Shipping: 3 – 5 business days
  • ⚡ Express Shipping: 1 – 2 business days (where available)

Please note that delivery times may be affected by public holidays, carrier delays, or high-demand periods. We appreciate your patience and will always do our best to keep you informed.

My Tracking Number Isn’t Working

Tracking information can take up to 24 hours to activate after your shipping confirmation email is sent. If your tracking number still isn't working after 24 hours, please contact us and we'll look into it right away.

Haven’t Received Your Order?

If your tracking shows your order as delivered but you haven’t received it, please:

  • Check with neighbours or building reception
  • Look for a delivery notice card from the carrier
  • Contact us within 7 days of the marked delivery date so we can investigate

Contact Us

Our team is happy to help with any order or delivery questions:

📧 support@megoha-army.com
📞 0171 2183198
🕑 Monday – Friday, 9:00 AM – 6:00 PM (CET)

Please include your order number in all correspondence so we can assist you as quickly as possible.